Privacy Policy

Last updated: 18 July 2026

This Privacy Policy explains how Grateful World Ventures (OPC) Private Limited ("Grateful World Ventures", "we", "us" or "our") collects, uses, stores and protects personal information when you visit gratefulworldventures.in, contact us, enrol in a coaching or training program, attend an event, or make a payment.

Information we collect

We may collect your name, email address, phone number, billing details, business or professional information, program preferences, communications with us, transaction identifiers, and information you provide in forms. We may also collect technical data such as IP address, browser type, device information, pages visited, cookies and similar usage data.

Payments

Payments may be processed by Razorpay or another authorised payment service provider. We do not store complete card numbers, CVV, UPI PINs or banking passwords. Payment providers process payment information under their own privacy and security practices. We may receive limited transaction information such as payment status, amount, method, order ID and payment ID for accounting, support, fraud prevention and refunds.

How we use information

We use information to provide and administer our coaching, memberships, courses, events and related services; process enrolments and payments; send confirmations, service notices and program material; respond to requests; provide support; improve our website and offerings; prevent fraud and misuse; maintain business records; and comply with legal, tax and regulatory obligations. Promotional messages are sent only where permitted, and you may opt out at any time.

Sharing and disclosure

We may share information with payment processors, website and hosting providers, communication and analytics providers, professional advisers, instructors or service partners who need it to perform services for us. We may also disclose information where required by law, to protect rights and safety, or in connection with a lawful business reorganisation. We do not sell personal information.

Cookies and external links

We may use essential, preference and analytics cookies. You can control cookies through your browser, although parts of the site may not function correctly if essential cookies are blocked. Our site may link to third-party websites or embed third-party content; their privacy practices are governed by their own policies.

Retention and security

We retain information only for as long as reasonably required for the purposes described above, including legal, accounting, dispute-resolution and fraud-prevention requirements. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Your choices and rights

Subject to applicable law, you may ask to access, correct or delete personal information, withdraw consent, or opt out of promotional communication. Some records may need to be retained for legal or legitimate business purposes.

Children

Our paid business training and coaching services are intended for adults. A minor may use a service only with the consent and supervision of a parent or legal guardian.

Updates

We may update this policy from time to time. The revised version will be posted on this page with a new "Last updated" date.

Contact

For privacy questions or requests, email abdlhans@gmail.com or write to Grateful World Ventures (OPC) Private Limited, E-2, Nai Basti, New Silampur, Shahdara, Delhi 110053, India.